Privacy Policy
LMS PROLINK is committed to respecting your privacy. We've structured our website so that, in general, you can visit us on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured it will only be used to support your customer relationship with us. We provide this Privacy Statement to make you aware of our privacy policy and practices and the choices you can make about the way your information is collected and used. Some of our web pages may use cookies, a data analysis technique which can be used to provide you with tailored information from our web site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Microsoft http://microsoft.com/info/cookies.htm We use this information to better understand your needs and provide you with better service. We strive to keep your personally identifiable information accurate. We will not sell, rent, or lease your this information to others unless we have your permission or are required to by law. Links to third party web sites on our sites are provided solely as a convenience to you. If you use these links, you will leave our site. LMS PROLINK has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policy. Thus, we do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk. We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. LMS PROLINK reserves the right to change this privacy policy at any time.
The last revision date for this Privacy Statement: November 9, 2005.
We are Committed to Providing our Clients with Excellent Service:
Doing business with a Property and Casualty insurance broker involves providing information about yourself, so protection of your personal information is one of our highest priorities.
Our brokerage and the insurance industry have a solid track record of respecting your right to privacy and safeguarding your personal information. As a result of federal legislation, we've further strengthened our privacy commitment by informing you of why and how we collect, use and disclose your personal information. You can be assured that we'll only handle your personal information in a manner that a reasonable person would consider appropriate in the circumstances.
This brochure is a brief summary of our privacy practices.
Why Do We Collect Personal Information?
When you first become a client or whenever you acquire or renew a product from us, we need to collect some of your personal information. Common purposes for which we collect your personal information are to:
- Enable us to acquire or renew an insurance policy for you;
- Assist you and assess your ongoing needs for insurance;
- Assess your need for other products, such as financial products, and to offer them to you;
- Ensure your information is accurate and up-to-date; and
- Protect us both against error or fraud
What Personal Information do we Collect?
Personal information is information that identifies you as an individual client and relates specifically to you. Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information about you including:
- Basic information such as your name, address, telephone and fax numbers, e-mail address, birthdate and marital status.
- Claims history
- Credit and past payment records
- Driver's record
- Details about your property such as the value of your home and its contents
- Medical information such as any condition that may affect the operation of a vehicle
- Employment information
We May Obtain the Following Information From You:
- Previous insurance companies
- Other insurance brokers or agents
- Credit organizations
- Motor vehicle and driver licensing authorities
- Financial institutions
- Medical professionals
Who do we Disclose your Personal Information to?
For many of the purposes identified above, we will need to share your personal information with others in order to serve your needs. These other parties commonly include:
- Insurance companies
- Other insurance brokers or agents
- Credit organizations
- Professionals working with us such as adjusters or lawyers
- Financial institutions. For example, the organization that carries your mortgage.
How do we Protect your Personal Information?
- In order to protect your personal information and right to privacy, we will :
- Not collect, use or disclose your personal information for any purpose other than those that we identify to you.
- Keep your personal information only for as long as we need it to fulfill the stated purpose or as required by law.
- Maintain your personal information in as accurate, complete and up-to-date a form as possible.
- Safeguard your personal information to the best of our ability.
- Respond to any request you may make to access or correct the personal information we hold about you.
- Obtain the appropriate consent from you for the collection, use or disclosure of your personal information.
Consent:
- We may obtain your express consent or we may determine that consent has been implied by the circumstances.
- We might ask you for your express consent in writing, for example in a signed consent or application form.
- We may ask for your express consent in person or over the telephone.
- We may determine that by seeking insurance through our organization, your consent has been implied for us to deal with your personal information in a reasonable manner.
- There are also legal exceptions in which we will not need to obtain your consent or explain the purposes for the collection, use or disclosure of your personal information. For example, this could apply when there is an emergency situation, or if it is necessary for your protection or ours.
You Can Control How we Handle your Personal Information:
We want you to know that you do have choices in this matter. You could refuse to allow us to obtain, use or share your personal information or you could also withdraw a previously given consent at any time.
However by doing that, depending on the situation, you may be limiting or even preventing our ability to provide you with the product or service you desire.
For example, if you do not allow us to obtain information about your driving record, it is unlikely that we will be able to provide you with auto insurance.
We'll be happy to discuss particular situations with you to help you with your decision.
Contact Information and Other Resources:
We are committed to treating you with respect and courtesy, and to providing the highest level of service.
Please contact our Privacy Officer at the address below if you:
- Wish to access your personal information.
- Wish to change your consent to the ways in which we may collect, use or disclose your personal information.
- Have a complaint about our privacy policies, or the manner in which we've handled your personal information.
- Have any other questions about our privacy policies; wish to obtain a copy of our Personal Information Policy & Procedure Handbook, or request additional information.
We will respond to you promptly and do our utmost to resolve your concerns. To find out more about federal privacy laws, please contact the Office of the Privacy Commissioner at 1-800-282-1376 or visit their website at www.privcom.gc.ca
For More Information Please Contact:
LMS PROLINK LTD.
480 University Ave. Suite 800
Toronto, ON
M5G 1V2
Phone: 1 800 663 6828
Fax: 416 595 1649
Email: [email protected]